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Terms & Conditions

Prices

All prices include the VAT of 24%. Please note that when ordering outside EU, additional import taxes may apply. By Pinja is not responsible for these taxes.

Ordering from By Pinja

When we receive your order, we will process it within 1-2 bussinesdays and you will get an e-mail notification when it has been shipped. All orders will be shipped via Posti (Finnish postal office ) as a regular letter that has no tracking code. If you wish to have a tracking code for your order, please let us know before ordering.

The shipping time is estimated of 2-14 bussinesdays.

We accept most credit card- payments. The invoice and bank transfer-options are available only in Finland. 

Shipping costs as a letter: Finland 2,90€, Europe 4,90€, rest of the word: 7,90€

If your country is not in the country list, please contact us so we will add it there.

If you are not happy with the item, you have right to exchange or return it within 14 days.


By Pinja